FAQs

Southern Comfort Health Care Services

Have a home health care service-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What services do home health aides provide?

    Home health aides provide support with daily tasks, including personal care (bathing, dressing, grooming), mobility assistance, light housekeeping, meal preparation, medication reminders, companionship, and basic health monitoring (e.g., checking vital signs).

  • How do I know if home health care is right for my loved one?

    Home health care is perfect for individuals who need assistance with daily living activities (ADLs) but do not require constant medical supervision. It offers support for the elderly, disabled, veterans, or chronically ill individuals in the comfort of their own homes.

  • What qualifications do your home health aides have?

    Our aides are certified and trained in various areas, including personal care, CPR/first aid, and other specialized skills. We ensure that our aides comply with state and federal certification requirements, including thorough background checks.

  • How do I arrange home health care services?

    Feel free to contact us directly to discuss your needs. We will assess your loved one's situation, develop a care plan, and match you with a qualified aide. Once everything is set, we will schedule care sessions based on your preferences.

  • Do you provide 24-hour care?

    Yes, we offer 24-hour care and live-in aides for loved ones who require constant support. We also provide flexible scheduling options, ranging from part-time to full-time care, based on the level of assistance needed.

  • Will my insurance cover home health care services?

    Many insurance plans, including Medicaid and Medicare, may cover specific home health services. We suggest verifying coverage with your insurance provider. Additionally, we can help with the paperwork and provide necessary documentation for claims.

  • What is the cost of home health care?

    The cost varies based on the type of care, duration, and location. We offer free consultations to assess your needs and provide an estimated cost. Payment options and insurance coverage can also impact the total cost.

  • How do you ensure the quality of care?

    We meticulously vet all our aides through background and reference checks, along with continuous training. We regularly monitor and evaluate care to ensure the highest quality of service is maintained, and clients can always reach out with any concerns.

  • Can I change the caregiver if needed?

    Yes, if a caregiver is not the right fit for your loved one, we can arrange a replacement. We strive to provide personalized care and prioritize client satisfaction.

  • How do I communicate with the home health aide?

    We promote open communication among clients, family members, and caregivers. You can reach out to the home health aide directly, and we also conduct periodic check-ins to ensure the care plan is being followed.

Share by: